A CMS Medicare Contractor


Contact Us!

You may use this form to contact us with a question; however, if your question requires immediate attention, please contact our Provider Contact Center by telephone.

WPS continually strives to address inquiries submitted electronically through our "Contact Us" Website as quickly as possible.  Per the Internet Only Manual (IOM), the Centers for Medicare & Medicaid Services (CMS) allows contractors up to 45 business days to respond to inquiries received via postal or electronic mail. Although our staff responds to the majority of inquiries sooner than CMS requires, questions that are more complex in nature or those that address multiple issues may take up to 45 days to receive responses. Thank you for your patience in allowing the full 45 business days before resubmitting a question.

Please remember, if your question regards a specific claim, do not include any individually identifiable health information (i.e. Health Insurance Claim (HIC) numbers). You may include an internal Claim Number (ICN), however. See our Privacy Policy on this site for further explanation

We also value your opinion, so feel free to tell us what you think of the Website and how we can improve it by clicking here to access our Website Feedback Survey. 
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J5 Part A MAC
  Iowa       Kansas       Missouri       Nebraska    
J5 Part B MAC
  Iowa       Kansas       Missouri       Nebraska    
Part A Legacy Former Mutual of Omaha
  Part A Legacy Former Mutual of Omaha  
Part B Legacy
  Illinois       Michigan       Minnesota       Wisconsin    

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Check this box if you would like to receive a copy of this inquiry via E-mail.


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ALERT: E-mails cannot contain beneficiary Personal Health Information such as Medicare numbers, Social Security Numbers or Dates-Of-Birth. The "Contact Us" portion of our website is NOT secure for this type of information.


Providers, please make reference to an ICN claim number for specific issues. Beneficiaries, you need to call 1-800-MEDICARE for Customer Service assistance with your specific concerns.